Qapla’ celebrates 10 years of success: transforming an innovative idea into an international reality serving over 1,000 eCommerce businesses. Every milestone reflects a constant commitment to enhancing the Delivery Experience and simplifying logistics, driven by a dynamic, passionate, and forward-thinking team.
From 2014 to today: a step into the future
Qapla’s journey began in 2014 when Roberto Fumarola and Luca Cassia identified a gap in the market: a platform to simplify shipping processes and create a new channel for marketing and customer loyalty after sales. Here are the key milestones in Qapla’s growth:
- 2016: First funding round and integration of over 40 national and international carriers.
- 2017: Launch of the waybill printing feature.
- 2020: Surpassed 140 integrated couriers, enhancing platform versatility.
- 2020: Secured new funding to expand the team and drive international growth.
- 2021: Introduction of a revamped editor for customizing emails and tracking pages.
- 2023: Achieved ISO 27001 certification and integrated PUDO points for greater delivery flexibility.
- 2024: Reached the milestone of tracking over 450 couriers.
- 2024: Released Q’editor, the market’s most powerful tool for customizing transactional emails and tracking pages.
- 2024: Acquired Transactionale, an affiliate network for acquiring new customers.
- 2024: Launched PUDO plugins for Shopify, BigCommerce, and PrestaShop CMS platforms.
- 2024: Integrated with over 80 new marketplaces.
Qapla’: new features and tools for merchants
Q'editor
A new version of the post-shipping marketing editor, Q’editor, allows merchants to create customized templates for transactional emails and tracking pages.
Key features include:
Key features include:
- Pre-designed templates tailored to different industries and communication goals.
- Easy integration with external tools like Trustpilot, Transactionale, Bantoa, Connectif and Clerk.io.
AI and Predictive Analytics
With a forward-looking approach, Qapla’ has integrated artificial intelligence to optimize shipping update emails and tracking pages.
The Predictive Analytics feature in Qapla’s editor is based on tests conducted on over 100 billion neural reactions. This functionality determines the likelihood of specific areas within emails or tracking pages receiving clicks or greater visual attention. Prediction results are instantly interpretable through heat maps, fog maps, and engagement maps.
The merchant can thus optimize the conversion rate of their shipping communications even before sending them.
The Predictive Analytics feature in Qapla’s editor is based on tests conducted on over 100 billion neural reactions. This functionality determines the likelihood of specific areas within emails or tracking pages receiving clicks or greater visual attention. Prediction results are instantly interpretable through heat maps, fog maps, and engagement maps.
The merchant can thus optimize the conversion rate of their shipping communications even before sending them.
Q'uotes
Compare courier rates and optimize your logistics budget.
What is the purpose of Rate Comparison? Request shipping rates from multiple couriers simultaneously. Understand the shipping cost based on order characteristics such as sender, recipient, and dimensions.
This feature allows merchants to set shipment assignment rules, optimizing shipping costs efficiently.
What is the purpose of Rate Comparison? Request shipping rates from multiple couriers simultaneously. Understand the shipping cost based on order characteristics such as sender, recipient, and dimensions.
This feature allows merchants to set shipment assignment rules, optimizing shipping costs efficiently.
PUDO Plugin
Among the most exciting innovations is the launch of plugins dedicated to PUDO, enabling merchants to offer end customers the option to select convenient and accessible pickup points directly at checkout. This solution not only enhances the user experience but also optimizes logistics costs and delivery times. Plugins are available for Shopify, BigCommerce, and PrestaShop platforms.
New partnerships for 2024
Qapla’ continues to build synergies with leading companies to offer increasingly innovative solutions.
Here are some of the recent collaborations that help us grow and deliver added value to our customers:
Here are some of the recent collaborations that help us grow and deliver added value to our customers:
Qapla' & GEL Proximity
The partnership with GEL Proximity marks a significant step forward in last-mile logistics. Through the integration of the two systems, we provide consumers with a smoother online shopping experience, improving the management of pickup points and optimizing costs and logistics operations. This collaboration enables access to a European network of lockers and pickup points, increasing flexibility for both merchants and end customers.
Qapla' & Jakala
We are proud to partner with JAKALA, a leader in digital transformation and personalized experiences. Specializing in data and Artificial Intelligence, JAKALA supports businesses in addressing the challenges of an ever-evolving market. Through this partnership, our customers can benefit from innovative, tailored solutions, enhancing customer experience with data-driven strategies.
Qapla' & Poleepo
We are excited to collaborate with Poleepo, an all-in-one platform designed to simplify and optimize multichannel sales management. Specializing in catalog synchronization and process automation, Poleepo helps businesses maximize their online sales channels. Thanks to this partnership, our customers can rely on a complete solution: from centralized catalog management to personalized communication with end customers, all managed effortlessly.
Qapla' & Nexi
We are thrilled to work alongside Nexi, a European leader in digital payments and a benchmark for innovation and security in online transactions. This partnership combines our expertise: Nexi’s cutting-edge payment solutions and Qapla’s tools for shipping management and post-shipping marketing. Together, we help eCommerce businesses optimize operational workflows and enhance the customer experience, from the first transaction to delivery.
Always by our customers' side
Our customers’ successes are our greatest pride. We want to celebrate the milestones we’ve achieved together:
🏆 Netcomm Award 2024
Congratulations to:
Qapla’ has once again been recognized as one of the most appreciated technologies by eCommerce businesses this year, according to the report “I Partner delle aziende Ecommerce 2024” published by Casaleggio Associati.
🏆 Netcomm Award 2024
Congratulations to:
- Doppelgänger Roma
- Amastone
- Imballaggi 2000
Qapla’ has once again been recognized as one of the most appreciated technologies by eCommerce businesses this year, according to the report “I Partner delle aziende Ecommerce 2024” published by Casaleggio Associati.
Looking ahead
Qapla’ continues to write its story with its eyes set on the future. Our mission remains to continuously innovate, enhance the Delivery Experience, and provide solutions that simplify logistics for eCommerce businesses worldwide.
Onward to the next chapter! 🚀
Onward to the next chapter! 🚀
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