Integrated Tech Solutions
Qapla’ integrates with other software, tools, and services to help you build your own post-shipping marketing and advanced customer support ecosystem.
bantoa
Bantoa allows you to suggest items to your customers via transactional emails and Qapla’ tracking pages.
You can embed Bantoa’s ready-made widget to recommend products and complete their outfits.
blueknow
Blueknow is a platform for recovering abandoned carts in eCommerce, customizing user navigation, and running A/B tests to increase the average order value.
Clerk.io
Clerk.io offers a platform powered by an AI engine called ClerkCore, which enhances personalization for eCommerce sites to boost sales through search, product recommendations, email marketing, and audience targeting.
With Qapla’ integration, you can embed the script in delivery emails and tracking pages.
adabra
Connectif is a data-first marketing platform powered by AI, used for automated communications, personalized experiences, and advanced data analytics.
You can integrate it with Qapla’ to display recommended products on the tracking page and use shipping status updates to trigger automations within Connectif.
eShopping Advisor
eShoppingAdvisor is an innovative and reliable ecosystem that gives voice to consumers and helps small and medium-sized eCommerce businesses grow, gain visibility, and build credibility. Integrate it with Qapla’ to request reviews once orders are successfully delivered.
feedaty
Feedaty is a complete solution for professional feedback and UGC (User Generated Content) management, helping accelerate your online business growth. It integrates with Qapla’ to sync review requests with order delivery.
GEL Proximity
GEL Proximity is the leading platform for Out-of-Home logistics services. The software acts as a technological connector offering hundreds of thousands of Pickup Points and Lockers managed by top national and international last-mile logistics providers.
The company focuses on sustainability and the growth of the eCommerce channel, with a strong commitment to the environment, urban logistics, and emission reduction through eco-friendly delivery and pickup systems.
indigo.ai
indigo.ai is a no-code platform that helps companies better understand and interact with their customers using AI to create high-quality, empathetic, and context-specific conversations—including delivery status updates—through Qapla’ integration.
LiveHelp
LiveHelp is the first Italian platform that helps eCommerce businesses build the best omnichannel and multimodal Digital Customer Care experience through intelligent use of bots, chat, and ticketing systems.
The LiveHelp widget can be embedded in Qapla’s tracking page to assist customers during the shipping process.
Make
Make.com is a user-friendly no-code automation platform that allows you to build workflows using over 2,000 integrated apps.
Use Qapla’s modules in Make to automate shipping-related processes without the need for a developer.
Indigo.ai
Oct8ne is a live chat with visual support and integrated catalog, expanding the capabilities of both operators and customers.
Integrate it with Qapla’ to display tracking and shipping information during customer interactions.
Poleepo
Poleepo is an all-in-one platform that helps companies improve their multichannel online sales management.
Thanks to the partnership with Qapla’, you can manage the entire online sales process—from catalog synchronization to personalized customer communications.
recensioni verificate
Recensioni Verificate is SKEEPERS’ solution for collecting, managing, analyzing, and publishing customer feedback. Acting as a trusted third party, feedback requests are tied to an actual consumption experience and sent to clearly identified customers.
shopping feed
Shoppingfeed is a feed management solution designed to simplify daily eCommerce operations.
It helps centralize orders and sales strategies, save internal resources and time, and increase marketplace sales while reducing time to market.
spoki
Spoki is a communication platform that enables businesses to integrate and automate WhatsApp using WhatsApp Business API.
Spoki connects with Qapla’ to create automations that notify customers about order status, tracking, reviews, promotions, and any other useful information.
trustpilot
Tiledesk builds chatbots and conversational apps for support during and after sales, across all eCommerce communication channels (website, WhatsApp, Facebook, and more).
You can integrate it with Qapla’ to provide delivery information via a smart assistant.
wa smart business
TradeTracker is the world’s largest private performance marketing network and the first to develop the game-changing Real Attribution model.
transactionale
Transactionale is an affiliate network that helps eCommerce companies grow their customer base and offer deals from other stores in the network to existing customers.
The Transactionale widget can be added to Qapla’ tracking communications.
trustpilot
Trustpilot collects reviews to promote safe purchases and help eCommerce improve customer experience and build trust. With Qapla’ integration, reviews can be requested only after the order has been delivered.
wa smart business
WA Smart Business is a platform directly connected to WhatsApp Business Cloud. It enables bulk, automated, and scheduled message delivery on WhatsApp to saved contacts—including shipping updates.
Zendesk
Zendesk is customer service software that simplifies support operations. It provides businesses with tools to support customers across channels such as email, chat, social media, and phone.
Qapla’ can be connected to Zendesk to easily track shipments and manage customer support tickets.
You can monitor one or more of Qapla’s 450+ integrated couriers, optimizing your customer service process for shipping and enhancing the post-purchase experience.
Qapla’ is an open solution that seamlessly connects with a wide range of integrated tools, designed to deliver a top-tier delivery experience. These integrations transform eCommerce shipping management into an opportunity to strengthen customer loyalty, creating an immediate and effective communication ecosystem to implement your marketing and sales strategies.
Benefits of Integrated Solutions:
- Enhanced Customer Engagement:
Integrations with these tools enable a cohesive and engaging user experience, improving the customer relationship. - Advanced Customer Care:
Integration with smart chatbots on tools like the tracking page or messaging systems enables real-time, first-class customer support, with up-to-date shipment information. - Marketing Automation:
The ability to automate various phases of post-shipping communication frees up valuable resources, allowing you to focus on more complex and personalized marketing strategies. - Increased Sales:
Through personalized recommendations and targeted campaigns, Qapla’s integrations help drive sales with effective up-selling and cross-selling strategies. - Optimized Post-Purchase Experience:
By improving communication and support after shipping, overall customer satisfaction increases—leading to higher chances of repeat purchases and brand advocacy.
- Enhanced Customer Engagement:
Qapla’s integrated solutions offer a unique opportunity for eCommerce businesses to significantly improve customer communication and interaction in the post-shipping phase—boosting engagement and sales potential.